Care Guide

Caring for Your Fine Diamond Jewellery

Preserving Brilliance, Protecting Every Detail

Fine diamond jewellery is designed to be cherished for years to come. From a solitaire marking a special milestone to a bracelet worn every day, thoughtful care helps preserve the beauty, finish and integrity of each piece. This guide provides practical recommendations for wearing, cleaning, storing, maintaining and travelling with your ZEN Diamond jewellery.

1. Everyday Wear & Care

Diamonds are among the hardest natural materials, but the diamond and its jewellery setting can still be affected by impact, friction, chemicals and everyday wear. A few simple habits can help protect your jewellery.

·       Put jewellery on after applying lotions, perfumes, hairspray and cosmetics to minimise contact with products that may affect the metal or leave residue on the stone.

·       Remove rings, bangles and delicate jewellery during strenuous activities such as weight training, cooking, gardening or other activities involving repeated impact or friction.

·       Remove jewellery before swimming. Chlorine, saltwater and other chemicals can affect jewellery metals, finishes and settings.

·       Avoid exposing jewellery to unnecessary impact or contact with hard surfaces.

2. Cleaning Your Diamond Jewellery at Home

Regular gentle cleaning can help maintain the appearance and brilliance of your jewellery.

What you may need:

·       Warm water

·       Mild, non-abrasive dish soap

·       A soft-bristled toothbrush

·       A clean, lint-free cloth

How to clean:

·       Prepare a solution of warm water and a small amount of mild, non-abrasive dish soap.

·       Soak the jewellery for approximately 10–15 minutes.

·       Gently clean the jewellery with a soft-bristled toothbrush, paying particular attention to the back of the diamond and around the setting or prongs.

·       Rinse carefully with clean water.

·       Pat dry using a clean, soft, lint-free cloth.

Important: Avoid using an ultrasonic cleaner at home unless it has been specifically recommended by a qualified jeweller. Ultrasonic cleaning may not be suitable for every gemstone, setting or jewellery construction.

3. Safe Storage

Proper storage helps prevent scratches, tangling and accidental damage.

·       Store each jewellery piece separately in a soft-lined jewellery box or pouch.

·       Keep diamonds away from other jewellery where possible, as they can scratch other gemstones and jewellery surfaces.

·       For travel, use a jewellery roll or a dedicated compartmented case to minimise movement, tangling and contact between pieces.

4. Inspection & Professional Maintenance

Regular professional inspection can help identify issues before they become more serious.

·       Have prongs, clasps, settings and other important components inspected periodically, preferably at least once a year.

·       Pay attention to loose stones, bent or damaged metal, worn clasps or other visible changes.

·       Professional cleaning can help remove accumulated residue and restore the appearance of your jewellery.

·       White gold jewellery may require periodic rhodium plating depending on wear and the finish desired.

ZEN Diamond offers complimentary inspection for its clients, subject to applicable service terms.

5. What to Avoid

·       Do not expose jewellery unnecessarily to bleach, harsh chemicals or abrasive cleaning products.

·       Do not use tissue paper or rough paper towels to clean jewellery, as they may leave scratches or fibres.

·       Avoid wearing delicate diamond jewellery during intensive exercise, at the beach, while sleeping or during activities where the jewellery may be knocked, pulled or exposed to abrasive conditions.

·       Do not attempt repairs, resizing, stone replacement or other material alterations without consulting ZEN Diamond or a qualified jeweller.

6. Travelling with Your Jewellery

When travelling with fine jewellery, careful handling and secure storage are essential.

·       Carry fine jewellery in a secure, padded, hard-shell travel case.

·       Keep valuable jewellery with you in your carry-on baggage and avoid placing it in checked luggage.

·       Keep jewellery secured when not being worn and avoid leaving it unattended in hotel rooms or public areas.

·       Consider appropriate insurance coverage for high-value jewellery, particularly when travelling.

7. Insurance, Valuation & Documentation

For valuable diamond jewellery, maintaining complete records can be important for ownership, servicing and insurance purposes.

·       Retain the original purchase invoice.

·       Keep diamond and gemstone certificates and any other product documentation supplied with the jewellery.

·       Maintain an appropriate and current valuation or appraisal for high-value pieces where required for insurance.

·       Maintain suitable insurance coverage based on the value and intended use of the jewellery.

·       Keep clear photographs of valuable jewellery as part of your personal records.

ZEN Diamond provides applicable product documentation with fine jewellery purchases. Customers should retain all original documents for future reference.

8. ZEN Diamond Care Services

If you are unsure about the appropriate care of your jewellery, our team can assist with care guidance and applicable maintenance services. Customers may contact ZEN Diamond or visit a ZEN Diamond store for available inspection, cleaning and maintenance services.

9. A Final Care Reminder

Different diamonds, gemstones, metals, settings and jewellery constructions may have different care requirements. Before using a particular cleaning method or undertaking any repair, alteration or treatment, customers should seek advice from ZEN Diamond or a qualified jewellery professional where appropriate.

Need Assistance?

For care consultations, inspections or maintenance assistance, please contact ZEN Diamond through its official customer support channels.